Terms and Conditions

---

COURSE BOOKINGS

To enrol in a course, please contact us, subject to availability. All bookings will be confirmed via email.

PAYMENT BY INDIVIDUALS

A 20% deposit is required at the time of booking to secure your place, with the remaining balance due at least 28 days before the course start date. Alternatively, the full amount can be paid upfront. Payment methods accepted include cheque, or BACS transfer. Failure to make timely payments may result in course booking cancellation.

PAYMENT BY AN EMPLOYER OR THIRD PARTY

We can invoice a third party on your behalf, such as your employer, subject to written confirmation. Course placement will be confirmed upon receipt of payment.

TRANSFER OF COURSE BOOKING OR DELEGATE DETAILS AMENDMENT

Transfers to another course or changes to delegate details incur charges based on notice period:

More than 28 days prior: £25 administration fee

28 to 15 days prior: 25% of course fee

14 days or less prior: 50% of course fee

A £25 administration fee applies to delegate detail changes regardless of notice period. Fees apply for each transfer or change, and transfers must be utilised within six months, or as agreed.

CANCELLATIONS

Cancellation charges are as follows:

More than 28 days prior: £25 administration fee

28 to 15 days prior: 50% of course fee

14 days or less prior: full fee

If you previously transferred your course and now wish to cancel, a 25% administration fee applies in addition to cancellation charges. Cancellation must be confirmed in writing by post or email.

FAILURE TO ATTEND/COMPLETE A COURSE

Non-attendance or incomplete course attendance necessitates payment of the full, non-refundable course fee.

LATE ARRIVALS/MISSED SESSIONS/CONDUCT

Late arrivals or missed sessions may result in failure to meet assessment criteria. Disruptive behaviour may lead to removal from the course, with the full fee remaining payable.

CERTIFICATION

Certificates are issued upon successful completion of training/assessment only after full settlement of course fees.

CANCELLATION BY Health and Safety Strategies LTD

We reserve the right to cancel or relocate a course due to unforeseen circumstances. In such cases, you will be notified promptly and offered an alternative course or full refund.